Potential participants will be required to agree to IFEAT’s terms and conditions prior to their acceptance on the tour (see Terms and Conditions). These include IFEAT’s:

  • Cancellation Policy
  • Participation Agreement and Code of Conduct
  • Photo, Video and Audio Release
  • Use of Client Information
  • Liability Policy
  • COVID Travel Waiver Form

Agree to follow all the mandated national and local government restrictions imposed at the time of the visit.



  1. If you are unable to attend the Study Tour, we welcome a substitute delegate from the same company, at no extra cost, (unless expenditures have already been or will be incurred) and we have at least fourteen (14) days’ prior notice of the name of the proposed substitute. Please notify us of any substitutions by email at [email protected]. If a substitute cannot be found, however, this implies cancellation, which will be subject to the policy given below.
  2. Alternatively, a 50% refund will be issued upon receiving your cancellation request ONLY if it is received no later than 60 days prior to the Study Tour date taking place. Cancellation instructions which are received after this time will not be refunded, no matter what the circumstance including inability to obtain a visa, illness or not having the mandatory entry vaccinations.
  3. It is recommended that the individual participant takes out travel insurance to cover the risk of not being able to participate because of sickness or for any other reason whatsoever.
  4. IFEAT will have no obligation to refund any amounts paid in respect of non-attendance.
  5. Should circumstances arise that could materially affect the hosting of the Study Tour, the organisers may cancel or postpone the Study Tour. If IFEAT cancels or postpones the Study Tour, registrants will be offered a full refund. In such event, neither the organisers (IFEAT) nor IFEAT Committee Members or representatives shall be liable for any ancillary costs incurred by delegates, including loss, liability, damage, or expense suffered or incurred by any person attending the IFEAT Study Tour. With regard to venue location or any other published particulars, organisers will have absolute discretion to change or amend these particulars and will provide notice at the time the changes are made. IFEAT will not be held liable for any compensation or resulting consequential loss incurred.



Prior to being accepted on the Study Tour each potential participant must agree to the following conditions:

  1. Companies being visited often request that certain conditions are met during a visit. These can relate to health and safety measures (e.g., wearing of protective clothing, no use of cell/mobile phones, no smoking) or for confidentiality reasons (e.g., no photography or no entry to restricted areas) or any other restrictive policy expressed by the host company.
  2. Delegates must agree not to undertake activities that could reflect badly on IFEAT e.g., non-payment of individual expenses accrued with the tour agent or hotels, smoking in non-smoking hotel rooms, drunk and/or disorderly behaviour in a public place. This type of activity will not be tolerated and the consequences thereof are the sole responsibility of the offender. Any such behaviour may result in refusal to attend future IFEAT events.
  1. IFEAT discourages participants making their own alternative arrangements outside the Study Tour programme. However, if participants do make such arrangements, then:

(i) The Study Tour Coordinator must be informed prior to undertaking these arrangements and

(ii) IFEAT cannot be responsible for any activities that a participant organises outside the programme. For example, if a participant is not back in time for the next Tour meeting, then the coach may not wait.



When registering for the Study Tour, delegates must agree to the following photo, video, and audio copyright release.

IFEAT and others will take photographs and videos during the duration of the Study Tour. Delegates must agree to:

  1. Give IFEAT permission to capture your image in video, photographic or audio format during the Study Tour.
  2. Acknowledge that IFEAT, in capturing your image and/or voice will become the copyright owner of the video/audio recording and that you assign all your rights, title and interests in and to the photo/video/audio recording to IFEAT.
  3. Understand that IFEAT may use the photo/video/audio recording on the IFEAT website and may also create a CD and/or DVD copies and in articles and a book on the Study Tour.
  4. Acknowledge that this copyright release is governed by UK law and is a legally binding agreement.
  5. Confirm that you have authority to enter into this agreement and that you will be bound by the terms of this agreement.



By booking a delegate place at an IFEAT event, whether virtual or otherwise, you authorise IFEAT to share your information with sponsors, organisers, and other delegates at the same event. These organisations are acting as data controllers in their own right and you should refer to their own privacy policies if you have any questions or concerns over their use of such information. IFEAT is not responsible for and shall not be liable in any way in respect of, such third parties’ use of personal data.

For more information about how IFEAT stores and uses your information please visit the IFEAT website to read the Privacy Policy: https://ifeat.org/privacy-policy/



IFEAT shall not be liable for any personal injury, loss, damage or injury however caused or arising (not due to IFEAT’s negligence) from a defect in, failure in, or unsuitability for any purpose of any aspect of the IFEAT Study Tour, or other events arranged and/or hosted by IFEAT or by its agents, suppliers or contractors, and IFEAT shall not in any event be liable for any direct, indirect or consequential loss such as loss of profit whatsoever and howsoever caused. IFEAT does not exclude or limit in any way its liability to you where it would be unlawful to do so.

Host companies may ask you to sign an indemnity form. This is at the participants own risk and IFEAT will not be liable.



As the worldwide COVID-19 coronavirus pandemic remains ongoing, I acknowledge that for this reason, and other reasons not reasonably foreseeable at this time, the IFEAT Study Tour plans may be interrupted or cancelled by the supplier in the destination, a government entity or other third party over which IFEAT has no control. I further acknowledge that the supplier’s own cancellation, re-booking, and refund policies, subject to any applicable law that is now or may later be in effect, will govern my rights and remedies. Moreover, I understand that should I elect to purchase travel insurance, the terms of the policy will dictate whether, and to what extent, coverage for any financial loss may exist under the circumstances. By agreeing to this waiver, I hereby agree to hold IFEAT harmless and release the agency from any and all liability for any damages, including but not limited to monetary losses, I may incur as a result of such interruption or cancellation of these travel plans.

By agreeing to this travel waiver, I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that I may be exposed to or infected by COVID-19 while travelling. Such exposure or infection may result in personal injury, illness, permanent disability, and possible death. I voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to myself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that I may experience or incur in connection with the IFEAT Study Tour.

As travel opens around the world, all destinations, airports, air carriers, hotels, restaurants, transfer companies, shops and excursions have established COVID-19 safety measures and precautions which may change from day to day. These safety measures may include, but are not limited to curfews, establishments closings and reduced hours, size of group gatherings, social distancing requirements, health screenings, self-quarantine requirements and COVID test results. By agreeing to this travel waiver, I accept ultimate responsibility for myself and that I will have all the necessary provisions for travel (such as COVID test results, pre-travel questionnaires, etc.) Moreover, I understand that I should assume responsibility for the necessary documents (such as COVID test results, pre-travel questionnaires, etc.) considering COVID-19, in order to travel to the Study Tour destination.




Registered Office:
6th Floor, King’s House
9-10 Haymarket
London SW1Y 4BP
United Kingdom
Telephone Number: +44 (0) 1707 245826
VAT Registration No. GB 524 7879 10